http://www.smartcompany.com.au/industries/retail/81598-tesco-adding-slow-lane-supermarkets/
https://www.retailgazette.co.uk/blog/2017/01/tesco-introduces-slow-lane-pilot
Tesco Supermarkets in Scotland have introduced a relaxed checkout lane to help shoppers who have dementia. Alzheimer's Scotland have worked with Tesco to find a way to help some shoppers who may have additional needs.
The 'slow' lanes are designed to help people who may need more time to organise and pay for their shopping without feeling rushed. Tesco employee Kerry Speed told the BBC, "It was highlighted to me that people living with dementia can feel under pressure when they reach the checkout, and it struck me that this could be true for others as well.... we want them to feel confident they can shop at their own pace."
What do you see in the photo?
Where is the picture taken?
explain the story
- Why has Tesco introduced a relaxed lane?
- What is dementia? (where a person's brain becomes ill and has difficulty doing the jobs that brains do. The person has problems remembering, thinking or speaking. They may appear to be a different person. https://kids.alzheimersresearchuk.org/young-kids/what-is-dementia/test-question-1-2/)
- how will the relaxed checkout help?
- why do you think Tesco has introduced this?
- What if you don't have dementia? Is this fair? Will this make other shoppers frustrated? (no, they can pay at other tills)
- What can we learn from Tesco?
- Why is this story about No Outsiders?
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